What materials are your clothes made from?
Our clothes are made from a variety of high-quality materials, including cotton, Supima cotton. Each product description will specify the material used.
How do I find the right size?
We have multiple size selection option available on each product page. Please refer to it to find your perfect fit. If you’re still unsure, feel free to contact our customer service team for assistance at [email protected]
What is your return policy?
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
We offer a 30-day return policy on all items. Items must be unworn, unwashed, and in original condition with tags attached. In case of any return or exchange request, please contact us on [email protected]
How do I track my order?
Once your order is shipped, you will receive an email with a tracking number. You can use this number to track your order on the courier’s website.
Do you offer international shipping?
No, currently we do not offer international shipping to any countries.
How can I contact customer service?
You can reach our customer service team by mailing us at [email protected]
What payment methods do you accept?
We accept multiple payment methods, including credit/debit cards, UPI, and other online payment options. All transactions are secure and encrypted.
Can I modify or cancel my order after placing it?
If you need to modify or cancel your order, please contact us at [email protected] as soon as possible. We will do our best to accommodate your request, but please note that orders that have already been shipped cannot be modified or canceled.
Do you offer gift cards?
Yes, we offer electronic gift cards in various denominations. They can be purchased on our website and are delivered via email.
How do I care for my garments?
Care instructions are provided on the product label and the product page on our website. Following these instructions will help you keep your clothes in the best condition.
Do you have physical stores?
Currently, we operate exclusively online. This allows us to offer a wide range of products and deliver them directly to your doorstep.
Do you offer discounts for bulk purchases?
Yes, we offer discounts for bulk purchases as well as customized products. Please contact our customer service team at [email protected] for more details and to discuss your specific needs.
Can I leave a review for a product?
Absolutely! We value your feedback. You can leave a review on the product page under the “Reviews” section.
What should I do if I receive a defective or incorrect item?
We’re sorry for any inconvenience. Please contact our customer service team at [email protected] immediately with your order number and details of the issue. We will assist you with a return or exchange.
How often do you release new collections?
We release new collections seasonally. Stay updated by subscribing to our newsletter or following us on social media.
Can I earn rewards or loyalty points?
Yes, customers can earn points basis the below structure:
- On Account creation: 500 points
- Per review: 500 points
- Per purchase: 1 Point is credited for every 30 rupees
- Point Redemption: 100 points = Re 1
- Minimum amount the rewards points should add up for redemption: Rs 30
- Maximum amount allowed for point redemption during a checkout: Rs 100
How can I find out about sales and promotions?
The best way to stay informed about our sales and promotions is to subscribe to our newsletter and follow us on social media